Frequently Asked
Questions

We’ve put together a list of commonly asked questions. If you can't find the answer to your question here, please contact our customer support team
General questionsReal-time financingBusiness funding
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General questions

What is Fundomate?

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Why do businesses use Fundomate?

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How does Fundomate protect my privacy and security?

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Is Fundomate a real bank?

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Will my credit be impacted by applying?

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What information do I need to apply?

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I received a message that I’m not eligible for an account. What does that mean?

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How can I contact Fundomate?

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Real-time financing

What is Real-time Financing?

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What is a spending account?

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What is the total and amount to return?

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How quickly can I get my funding?

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What is advance account balance?

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What is the advancement-collection cycle?

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How long does the advancement-collection cycle last?

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Are there pauses between advancement-collection cycles?

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How do I make repayments?

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Is my account FDIC insured?

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I don't have an account. Can I accept payments from Real-time financing users?

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What does it mean if my incoming transfer is "Accepted"?

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What does it mean if my incoming transfer is "Canceled"?

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What does it mean if my incoming transfer is "Rejected"?

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What does it mean if my incoming transfer is "Expired"?

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Can I send and receive money transfers instantly?

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How do I update my bank account details?

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Why is my third-party bank account disconnected?

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Can I withdraw cash from an ATM?

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Business funding

What are the minimum requirements?

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How quickly can I get my funding?

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How do I make repayments?

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How can I spend my funds?

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How is my rate determined?

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What determines my funding amount?

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Do I need collateral?

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What is the repayment period?

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Is my account FDIC insured?

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Mailing address

300 Continental Blvd Suite 410
El Segundo, CA 90245